Hi Tracey, you have been an amazing person to deal with. Always looked after me since the very start of my dealings with Yes Finance. Never ever had an issue with your service. Over the ph, your tone was kind, your customer service is excellent (and I would know being a Govt. Dept. Customer Service Manager previously) You are knowledgeable n very informative and at the same time transparent which also shows you know what you're talking about, you give correct information & you are able to have those tough conversations with me ... and to be honest.. its always done with the kindest tone (thank u! :D) Everytime I ring I usually ask for you, becos its not always the same experience then when I'm dealing with you. The tone always sets the flow of the convo.
I hope u all the best in everything you doing. Bless you!
You have been an amazing person to deal with, knowledgeable n very informative and at the same time transparent.